Non-verbal communication

There are many basic channels of non-verbal communication such as facial expression, eye contact, body movement and posture, and finally touching. THE FACIAL EXPRESSION or UNMASKING THE FACE, ONE of the novel philosophers said how THE FACE IS THE INDEX OF OUR MIND. It is possible to learn a lot about the current moods and feelings of others from their facial expression.

There are six different basic emotions: ANGER, FEAR, HAPPINESS, SADNESS, SURPRISE and DISGUST… Additional findings suggest that another expression, contempt, can also be calm. Basic emotions can occur in many combinations, such as joy tinged with sadness, surprise combined with fear, and each of these reactions can be greatly influenced by force. Therefore, while there may be only a small number of basic themes in facial expressions, the number of variations on these themes is immense. The results of the studies indicate that while facial expression reveals much about the emotions of others, judgments about it are also affected by the contact in which the facial expression occurs and various situational cues. Facial expression may not be as universal in terms of providing clear cues about the underlying emotion as previously assumed. However, additional evidence provides support for the view that when cues from the situation and facial expression are not inconsistent, the facial expression of others is an accurate guide to understanding emotions…

EYE CONTACT:

It is a high level of contact with others that is generally interpreted as a sign of sympathy or positive feelings. There is an exception to these general rules. If another person continually looks at us and maintains that contact regardless of what we do, it can be said that they are starting. In fact, we can quickly end a social interaction with someone who is staring at us and may leave the scene.

BODY LANGUAGE:

It is our current state of mind or our emotions are often reflected in the position, posture and movement of the body. Body language provides useful information about others. Body language often reveals the emotional states of others. A large number of movements, especially one in which one part of the body does something to another part, such as touching, rubbing, suggest emotional awakenings.

TOUCHING:

These factors relate to who plays {a friend, a stranger, a member of the same gender, or others}. The nature of this physical contact {brief or prolonged, gentle or rough, how much of the contact} and the location in which the contact occurs {a business or social setting and a medical office}. Depending on such factors, touch can suggest affection, sexual interest, dominance, affection, or even aggression. Despite such complexities, existing evidence indicates that when touching is considered appropriate, it often produces positive reactions in the person touched. But remember, it must be seen as appropriate to produce such reactions.

One acceptable way that people from many different cultures touch strangers is through the HANDSHAKE. Handshakes reveal a lot about other people, for example their personalities, and that firm handshake is a good way to make a favorable first impression on others. Strength, grip, dryness, duration, temperature, etc. of a person…

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